We're more than willing to help! You can contact us directly via the "submit a request"/"leave us a message" link in this screen, or by sending an email to firstname.lastname@example.org.
Let us know what payment method and browser you're using, what error message you see, and we will figure it out for you.
Under no circumstances transfer any money to us manually, because we won't be able to find your payment that way. That means we also can't add the money to your Blendle wallet. You should only top up via blendle.com or in our mobile app.